We believe, customer satisfaction is of prime importance to us. Therefore, we offer a personalised service for a pleasant buying experience. In the unlikely scenario, when you want to return an item, it can be done within 14 days of receipt, for a refund of that item or to exchange it for a different size or colour. We will refund the monetary value of the goods returned to us, at the price you purchased them. In all cases, kindly ensure that the items returned are in their original condition, which includes any packaging. Also, please keep a proof of posting the items, in case they dont arrive safely.
If you exchange a dress, there will be no postage costs.
Please note that the return address is NOT same as the company registered address. Please click here to obtain the return address.
We recommend you use a postal service that insures you for the value of the goods you are returning. We are happy to clarify any questions that you may have and will get back to you within 48 hours (Mon-Fri). Please leave your email address or phone number and we will be happy to get back to you.